Objective: To provide guidance in an event of a COVID-19 outbreak in the workplace. Other shops and branches do not need to maintain records of customers and visitors to support NHS Test and Trace. Staff canteens and restaurants that are open to staff only will usually need to take the steps below. Considering the maximum number of people who can be safely accommodated on site. When considering how to apply this guidance, take into account agency workers, contractors and other people, as well as your employees. Thinking about risk. Each business will need to translate this into the specific actions it needs to take, depending on the nature of their business, including the size and type of business, how it is organised, operated, managed and regulated. Thinking about risk. This means working with local authorities, neighbouring businesses and travel operators to assess this risk and applying additional mitigations. For advice to businesses in other parts of the UK please see guidance set by the Northern Ireland Executive, the Scottish Government and the Welsh Government. No one is obliged to work in an unsafe work environment. Where the social distancing guidelines cannot be followed in full, even through redesigning a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between staff. You are not responsible for enforcing customer face covering law; however, you should take reasonable steps to ensure customers are aware they are required to wear a face covering – such as by displaying a notice. Posted by: Simon Greenwood, Posted on: 9 October 2020 - Categories: Case studies, Test and Trace, Working safely. Working safely during the coronavirus outbreak – a short guide Page 6 of 8 Health and Safety Executive. This one is Involving and communicating appropriately with workers whose protected characteristics might either expose them to a different degree of risk, or might make any steps you are thinking about inappropriate or challenging for them. Objective: To help workers delivering to other sites such as factories, logistics sites or customers’ premises to maintain social distancing and hygiene practices. We use cookies to collect information about how you use GOV.UK. As far as possible, where workers are split into teams or shift groups, fixing these teams or shift groups so that where contact is unavoidable, this happens between the same people. These may be updated so it is important to keep checking the national website for any updates. Ensuring any workers who are contacts of individuals who test positive for COVID-19 self-isolate for a period of 10 days. We also use non-essential cookies to help us improve our websites. Objective: To maintain social distancing while using common areas. Turn people with coronavirus symptoms away. You can only leave home for work purposes where it is unreasonable for you to do your job from home. If concerns still cannot be resolved, see below for further steps you can take. Where that is not possible, employers should not require individuals to attend work, but have a conversation about alternative arrangements including consideration of the use of the Coronavirus Job Retention Scheme (furlough). Reminding customers who are accompanied by children that they are responsible for supervising them at all times and should follow social distancing guidelines. Providing floor markings and signage should remind both workers and customers to follow to social distancing wherever possible. Providing support for workers around mental health and wellbeing. This document is to help employers, employees and the self-employed in the UK understand how to work safely during this pandemic, … Staggering break times to reduce pressure on the staff break rooms or places to eat and ensuring social distancing is maintained in staff break rooms. There are interactive tools available to support you from the Health and Safety Executive (HSE). [email protected], Magna Way, Rotherham South Yorkshire, S60 1FE. You should refer to guidance for information on how to dispose of personal or business waste, including face coverings and PPE. If people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. Customers must wear a face covering before entering any of these settings and keep it on until they leave unless they have an exemption. Plates, cutlery and glasses should be handwashed in hot soapy water or washed with detergent in a dishwasher rated for disinfection. Special care should be taken for cleaning of portable toilets and larger toilet blocks. From 28 September, by law businesses may not require a self-isolating employee to come into work. This one is designed to be relevant for people who work in or run shops, branches, stores or similar environments. Suspending or reducing customer services that cannot be undertaken without contravening social distancing guidelines. Public health is devolved in Northern Ireland, Scotland and Wales; this guidance should be considered alongside local public health and safety requirements and legislation in Northern Ireland, Scotland and Wales. In every workplace, increasing the frequency of handwashing and surface cleaning. Customer restaurants and cafes should refer to guidance on keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services. Providing equipment for people to work from home safely and effectively, for example, remote access to work systems. Employers should consider whether clinically extremely vulnerable individuals can take an alternative role, or change their working patterns temporarily to enable them to work from home. Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers. One of the key messages from Prime Minister Boris Johnson’s speech on Sunday evening was that people who can’t work from home should be “actively encouraged” to go to work. Considering whether you have enough appropriately trained staff to keep people safe. Using markings and introducing one-way flow at entry and exit points. Providing additional parking or facilities such as bike-racks to help people walk, run or cycle to work where possible. Objective: To avoid unnecessary work travel and keep people safe when they do need to travel between locations. Where serious breaches are identified HSE and Local Authorities have a range of measures they can take to ensure compliance. Guidance for people who work in or run shops, branches, stores or similar environments. Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows. If necessary, police can issue fines to members of the public for non-compliance. Canteens and restaurants should be thoroughly cleaned after each group of staff use them. From 6 January, a national lockdown applies in all of England. The government has published guidance on the mental health and wellbeing aspects of coronavirus (COVID-19). This document sets out guidance on how to open workplaces safely while minimising the risk of spreading COVID-19. Applies to: England (see guidance for Wales, Scotland, and Northern Ireland). Guidance for people who work in or run outdoor working environments. Use normal cleaning products, paying attention to frequently hand touched surfaces, and consider use of disposable cloths or paper roll to clean all hard surfaces. Good ventilation can reduce this risk. It is critical that employers, employees and the self-employed take steps to keep everyone safe. If you want to remember a specific page forever click the pin in the top right corner and we will be sure not to replace it. Working Safely Guidance During these unprecedented times, it is important for businesses to operate where it is safe to do so. Creating additional space by using other parts of the working area or building that have been freed up by remote working. This only applies to those who begin their isolation on or after 30 July. Rethinking demonstrations and promotions to minimise direct contact and to maintain social distancing. However, if your risk assessment does show that PPE is required, then you must provide this PPE free of charge to workers who need it. Some people don’t have to wear a face covering including for health, age or equality reasons. A system to reduce the use of cash for food or to facilitate the exclusive use of debit cards and contactless payment should be considered. Where fitting rooms are essential, for example to support key workers buying critical protective clothing, they should be cleaned very frequently, typically between each use. Guidance for people who work in performing arts, including arts organisations, venue operators and participants. Objective: To ensure that toilets are kept open and to ensure/promote good hygiene, social distancing, and cleanliness in toilet facilities. Essential retail includes food shops, supermarkets, pharmacies, garden centres, building merchants and suppliers of building products and off-licences, as well as market stalls selling essential retail. This includes completing a suitable and sufficient assessment of the risks of COVID-19 in the workplace and identifying control measures to manage that risk. In this section. We’ll send you a link to a feedback form. Guidance for people who work in or run hotels and other guest accommodation. Find advice and support from your business representative organisation or trade association. This document is one of a set of documents about how to work safely in different types of workplace. Reducing maximum occupancy for lifts, providing hand sanitiser for the operation of lifts and encouraging use of stairs wherever possible. Check when to wear one, exemptions, and how to make your own. by the Northern Ireland Executive, the Scottish Government, and the Welsh Government. Guidance for people who work in or run restaurants, pubs, bars, cafes or takeaways. For example, cleaning pass readers regularly and asking staff to hold their passes above pass readers rather than touching them. Below you will find a notice you should sign and display in your workplace to show you have followed this guidance. You can only leave home for work purposes where it is unreasonable for you to do your job from home. Contacts will need to self-isolate for 10 days from the day after contact with the individual who tested positive has taken place. The UK is currently experiencing a public health emergency as a result of the COVID-19 pandemic. Find out how to do a risk assessment. Organisations: Department for Business, Energy & Industrial Strategy. Addition of information on the national lockdown. It contains non-statutory guidance to take into account when complying with these existing obligations. Beta This is a new way of showing guidance - your feedback will help us improve it. Where workers are required to stay away from their home, centrally logging the stay and making sure any overnight accommodation meets social distancing guidelines. It is recognised that for people who work in these types of workplace, it is often not possible to work from home. Objective: To maintain social distancing as far as possible while people travel through the workplace. Don’t include personal or financial information like your National Insurance number or credit card details. By law, staff and customers of retail settings are required to wear a face covering, unless they have an exemption. Limiting contact between customers and colleagues during fitting, for example by suspending fitting assistance. This requirement applies to workers in shops or supermarkets, indoor shopping centres, banks, building societies, post office workers, premises providing professional, legal or financial services, estate agents and auction houses. Using remote working tools to avoid in person meetings. By continuing to use this site, you agree to our use of cookies. Employers also have particular responsibilities towards disabled workers and those who are new or expectant mothers. Limiting customer handling of merchandise and testers, for example, through different display methods, new signage or rotation, or cleaning of high touch stock with your usual cleaning products. Tiny airborne particles can travel further than droplets and in poorly ventilated spaces this can lead to viral particles spreading between people. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, sex or disability, race or ethnicity. for us, please email workingsafely@beis.gov.uk. Display an official NHS QR code poster, so that customers and visitors can ‘check-in’ using this option as an alternative to providing their contact details. Providers of grassroots sport and sport facilities. The vast majority of employers are responsible and will join with the UK’s fight against COVID-19 by working with the government and their sector bodies to protect their workers and the public. If they need to be shared, they should be shared by the smallest possible number of people. Remind your customers and staff to wear face coverings in any indoor space or where required to do so by law. Check what data you need to collect and how it should be managed. To support our diverse business sector Birmingham City Council has provided a translated version of the government 5 steps to working safely, as published on the 26 June 2020. Shops and branches include all retail stores. This guide will help you understand how to make your workplace COVID-Secure and help tackle COVID-19. Putting up a visible cleaning schedule can keep it up to date and visible. Employers have a duty to reduce workplace risk to the lowest reasonably practicable level by taking preventative measures. We’ll send you a link to a feedback form. Phone: 01709 789568. Guidance for people who work in or run shops, branches, stores or similar environments. to refer to the UK Government’s guidance on working safely in construction and other outdoor work if you are working on a new build site. This could include leaving seats empty. Keeping the facilities well ventilated, for example by fixing doors open where appropriate. This includes individuals who have symptoms of COVID-19 as well as those who live in a household or are in a support bubble with someone who has symptoms and those who are advised to self-isolate as part of NHS Test and Trace. Managing risk. Identifying areas where people have to directly pass things to each other and find ways to remove direct contact such as by using drop-off points or transfer zones. This risk assessment must be done in consultation with unions or workers. There should not be any sharing of food and drink by staff who do not share a household. Frequent cleaning of work areas and equipment between uses, using your usual cleaning products. If your business is permitted to open you must follow the Government Working Safely Guidance for your sector (click on the drop-down menu below) and complete a Covid-19 Risk Assessment just as you would for other health and safety hazards. 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