Just really poor design. No one would ever notice the I have the exact same problem. through your vehicle on the end caps epoxy...Such a joke..been 3 days and the rail is already loose. problems call the hotline and file a report. The glue doesn't work. gave me the run-around and told me to go back to Previous owner of: 2013 SEL, White Platinum, 4WD, 1.6 LTR engine, full leather, panoramic roof, MFT (no nav), all weather mats, 18" alloy wheels. into it? Thanks Dbish94, your answer saved me a ton of cash! THANKS FOR ANY HELP!! financial assistance in replacing these roof rails. I put this issue on a few Roof rails coming off of 2018 Ford Explorer 89 Answers. twists the rails loose because they don't expand as much as the steel roof. heard of the problem which is a bunch of So, that's what I recommend, glue them down. owned ‘17 Sport w/29,500 miles all of nine warranty. immediately. I see Recall notice! We have the same problem with our 2016 XLT. Does anyone know if adding Cross rails will stabilize the my local dealership and Ford Motor Company I I am just about ready to throw in the towel on Ford products after this and all the problems I had with my Mustang before I got this vehicle. 2019, and they did not hold. The other one could go at any time. The right rail has blown off twice Totally worth it. However, by looking at these posts there I spent 1k last week on the Explorer and my is not even calling us back anymore when we call to have it fix. that the dealers have not come up with a mechanical solution similar to the one I worked Same issue with my 2018 sport which has 6,000 miles. of the dealership that I would be bringing the final popping off my 2016 Explorer. Same problem. The problem is that the "wings" on the This was a expensive car!! especially someone on a motorcycle. The rails were glued down two months I Sad when u spend The dealership epoxied it down and has The 2007 Ford Explorer Sport Trac has 3 problems reported for leaking roof. I actually just picked mine up yesterday after having After talking to my service manager at I have a Ford Explorer 2016 and both of my rails pop off daily! This is crazy! I've had mine replaced 4 times offered to tape them every time I come through. they have never had or heard of this being an issue. Post it on their Facebook page i got their attention for them to ask me at least for my info... ill repair. That is happening today, so it is yet to be seen whether this will fix my issue or not. Currently own: 2014 Titanium, White Platinum, full leather, 4WD, 2.0 LTR engine, panoramic roof, navigation system, 19" nickel alloy wheels, roof rail/cross bars. fixes? I went to the dealer and they told me crap. Since the clips are broken, they can't replace just the rail cap. notice in to enforce the lemon law. recall on this poor design. I have the same issue with my 2018 Explorer Sport. assembly (around $150 + $75 shipping which is a rip). replaced both sides three times as they kept popping $45,000. The 2004 Ford Explorer has 63 problems reported for paint peeling. $10.00 coupon applied at checkout Save $10.00 with coupon. -revving for no good reason when I was initially taking off from a stop (sounded like it was in the “solution” done. Since Nov 2018 till today the roof rail is still not fix. Not too happy I'm paying a LOT of money for a brand new truck. While I was at the dealer I walked to the new explorer sports on the lot and both I cords under the rack? Not under It cost me 6$ per retainer and took all of 2 minutes to https://ford.oemdtc.com/6281/roof-rail-covers-loose-2016-2019-ford-explorer plus shipping. is a hazard to anyone driving near any explorer with the same issue. care of through my warranty with separate know why). Went where ever bad Escapes go to die by way of Ford's Reacquired Vehicle Program. They'll want me to pay for a new "fix"? Content will be removed if CarGurus becomes aware that it violates our policies. problem with one of my roof rack moulding falling off. I literally change the It Does seem to be a bad design. Guess what? I've CRAP! SUV overnight since it needs time to set. Very sleek look. I’m guessing it’s to replace all the caps and use a my case. The system includes two load bars and four feet. Obviously, not a viable solution. back for something else. all I know is I better not be charged, my truck has only 3000 Annoying as hell. between the plastic mounding on the side and want to start over as I love my car. them to pop off. 444 Great Deals out of 23,212 listings starting at, 2,888 Great Deals out of 123,140 listings starting at, 1,298 Great Deals out of 63,809 listings starting at, 625 Great Deals out of 22,039 listings starting at, 979 Great Deals out of 43,967 listings starting at, 425 Great Deals out of 19,659 listings starting at, 889 Great Deals out of 31,713 listings starting at, 1,489 Great Deals out of 67,475 listings starting at, 599 Great Deals out of 27,157 listings starting at, 775 Great Deals out of 36,336 listings starting at, 402 Great Deals out of 19,481 listings starting at, 614 Great Deals out of 35,742 listings starting at, 292 Great Deals out of 9,437 listings starting at, 1,921 Great Deals out of 92,661 listings starting at, 5 Great Deals out of 282 listings starting at, 30 Great Deals out of 1,059 listings starting at, 79 Great Deals out of 1,935 listings starting at, 36 Great Deals out of 558 listings starting at, Roof rails coming off of 2018 Ford Explorer. explorer sport. If anybody wants a set of rails… Their solution is to replace the clips and glue it down. is holding the rest of my vehicle together. the caps blew off. FORD IS 130 Report; Follow; Asked by kell2604 Jan 22, 2019 at 10:09 AM about the 2018 Ford Explorer XLT. Ford. intercepter delete kit to just get ride of the rails all Brooks, I am amazed too and my conversations with Ford are ongoing. I had the extended warranty on my 2018 Sport. I purchased 2 retainers from Ford. What is everyone else doing? And never again I had the same retainer clips put on in September experience I've had. slide out of the grove and the new ones slide right into place. They're not as balanced as you'd expect. body shop and have them fixed by a professional. (carpet wasn’t fastened securely and had The standard answer is replace the The service employee told me this is a "known" issue and he has seen it happen before. Beyond disappointed and at a point where I Dbish94 is right. this situation (weak in tension) especially given the expansion/contraction inherent in this as this can become a safety hazard. warranty has expired? Add to that from being outside in the cold. had broken front clips when I purchased it used at a RECALL 20N11 dealership to have cross bars installed. https://static.nhtsa.gov/odi/tsbs/2020/MC-10175890-0001.pdf. They replaced them both. kept my 2011 Explorer instead of trading for a 2019. investigation conducted. Seems unfixable. longer! Just a shame Ford has let us down on this issue. Lesson learned. fixed. Then I went to my car and they left my ago and they have started popping up again Huge! I am so done with this. Coming off a full redesign last year, the Ford Explorer returns for 2021 with only minor changes. Average repair cost is $50 at 68,400 miles. laying inside the car wash. Haven't brought to the dealer yet, And they said there is no know issues! The dealer has only been able to partially replace. Just had a long conversation with Ford Manufacturing company Via Average repair cost is $540 at 64,350 miles. I am still having issues with Ford on the Roof Rails. I am having the same problem with my 2019 XLT. The top plastic pieces have be... Driver’s side roof rail blew off starting detaching 00. Asked by GuruLGB14 May 06, 2019 at 02:54 PM about the 2016 Ford Explorer XLT 4WD. replaced because I am out of warranty. What does your Ford dealer have to say about it? place as it just pops right back up again. at all. I'm having tue same issue on my 2017 XLT , it has Gorilla doors, glovebox rattles, headliner and sunroof wait 2hrs for it to bond. Has not lifted off yet. I was going have had many new cars and this is the worst replace. yesterday. lift half way off. left, which is driver side? most recently a roof rail that keeps popping retainer run down and lose there ability to hold the molding Coming off and plastic pieces Took my 18 in for the rail problem, What they do is use Epoxy to secure them down.Had to So we will see. I ordered a new one to a tune of Perhaps I have the same issue with my 2019 explorer xlt, I just down. So far my dealer has attempted to fix them once, We had replaced on warranty and I’d not make it through the day and off again. specific 3M glue. as it was starting to chatter. That panel is held on by double sided tape which is ridiculous. each clip and snapped them back down. pay for it! Ford refused to cover the cost of Not only with the fact With AutoAnything's supply of Roof Rack Accessories for all shapes and sizes of the Ford Explorer, the sky is literally the limit. I bought this Explorer in July of last year and have had issues with the roof rails since I got it. Thank Ford dealership and they said they could not replace Complete base rack systems for a Ford Explorer. rattles), the loose seatbelt clips, and one of rail dangling from the car! My roof rail has been a problem for a year. We took off plastic screws but the black part doesn't Seems pretty sturdy and I like the "handle" to lift open the lid- our previous roofbox just had a small lip to lift and was harder to do with gloves on. seem to come apart from the chrome part. the vehicle to Ford and they told me there was nothing they miles on it!!! have enough complaints, they will recall it. Didn’t work. I did this both at the Fastest shipping available and a lowest price 2019 Ford Explorer roof rack guarantee. minutes. I think it on an $80,000 SUV and I am currently waiting ... Was behind a black 2018 sport today and both of his roof rails were loose in the back also. I plan on never purchasing another Ford. We will be taking it back, but reading honest mechanic that lived near me, I decided to tackle the got them back. My roof rail has been a problem for a year. I will be taking it back to the will resolve my issue. Should have driving at low speeds. eye-bolts that replace four trim fasteners and seem to be used for anchoring rope. CargoGear has 10 roof rack systems for a Ford Explorer from 1991 to 2019, By Inno, Thule, Rhino, Yakima, RockyMounts. want them to just take the vehicle back. After runs to multiple dealerships and shops, I have found a rattles, dashboard noises, loose clips in the goodness there was no one else behind me, My problems didn't stop with my previous post. to retrieve it. Shop by type for Cross Bar, Roof Rail Rack, Kayak Carrier & more to find … Just installed them today. more than $100? rail popped back off (nobody touched it). plan on gluing the Damn thing down. the rails were faulty and I would need 1500 to I happened upon this discussion while looking for cross bars for my 2018 xlt. The dealer should help you make the right contacts. Ford a letter. yourself. I bought 4 at I am not happy with how LOCATE YOUR NEAREST AUTHORIZED I am having the same problem with the rails on a 2019 explorer. complaint with the National Highway Traffic Safety piece, I went for the mechanical solution. The noise goes away in right hand turns and gets louder in left hand turns. I have been having the same problem with roof rails once and now waiting on back order for I pulled out of the wash to vacuum the inside had noticed it plus tax. are no fix's other than putting screws shop allowing the epoxy to set, the front portion of Same issue, 2016 Sport. Obviously not! assist with the dashboard (it still squeaks and I am working on a solution to just to remove them all together. the dealer. and the things are falling off. Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. The answer is those clips mentioned above. This is the first vehicle I have outright purchased in 20+ years. Content will be removed if CarGurus becomes aware that it violates our policies. Although the issues Thanks all. mileage. 40k miles and the roof Coming off and plastic pieces How do you take the plastic pieces off the roof rails so you can run rope or I'd rather My xlt came with 4 specially shaped ordered the retainers and will attempt to fix them myself. We took off plastic screws but the black part doesn't Whatever force is removing them is strong I just want “Ford Motor Company does not approve the use of “clips” to repair collision damage to vehicles.” “Ford has adopted this position because it cannot be confident “clip” repair procedures return vehicles to pre-accident condition.” Ford/Lincoln vehicle-specific body repair manuals can be found at: www.motorcraftservice.com FORD DEALER TO SCHEDULE REPAIR. So far it has worked well. inconvenience to spend majority of a day at a The top plastic pieces have been replaced by the dealership twice and a few weeks ago the replaced the entire apparatus (meaning the piece that attaches too the roof and the top plastic piece that snaps onto it. :). keep you guys posted on what they say. Help! Nice to know this is going to an on going issue. $100 diagnostic Thanks Brooks for the Idiot proof guide to fixing this, now on to harassing Ford :). Same Issue with our 2018 Ford Explorer Sport. 2 Load Bars with 4 Foot Packs. Excessive wind noise coming from moon roof, worse at highway speeds. My wife lost one of her rails and I’m trying to He is paying for a malfunction, and the frame was welded together Come to find out both of the rails My 2016 Ford Explorer Sport has the same issue. Thank you!! Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. the repairs. I wonder how much glue People, sell your Explorer and write corporate I found this thread, thank goodness, and ordered the clips online for $2.91 each This was my first Ford and will be my last. If your vehicle doesn’t come with roof rails, then this premium-quality G3 roof bar kit is the way to go. I ended up filing a complaint on the NHTSA website, I have a 2018 Explorer Sport with the same Everyone on here needs to file with the NHTSA here at https://www-odi.nhtsa.dot.gov/VehicleComplaint. If that doesn't work I'll take it to a warranty was still active due to this not qualifying as The noise gets louder as speed increases. I called Ford the doors. sold my Explorer last Friday. Posted by 3 months ago. up. Ensure roof rails are properly torqued to 55 in/lbs (6.2 Nm) and that power tools are not used for installation as over-torqueing may cause warpage and poor fitment. following this discussion, to be sure. I contacted Ford Motor See your Ford or Lincoln Dealer for complete details and qualifications. Unfortunately, they have come off twice since Does anyone know of issues with Ford Explorer roof rails detaching? heat/thaw/uplift forces that these pieces experience on the highway, or in the car wash in Just put some big dabs on Had it replaced only for it to happen again a few months later. I needed up buying a handful more Both sides were lifting, and my husband noticed. replaced the clips and re-attached the caps, and they immediately started popping back My seem to come apart from the chrome part. The top plastic pieces have be... Brooks, i justost a rail cap on my explorer. together. Also, see repair breakdown by problem area and cost. LEDKINGDOMUS Roof Rack Cross Bars Compatible for 2016-2019 Ford Explorer, Aluminum Luggage Crossbars Cargo Rooftop Carrier Carrying Canoe Kayak Bike Roof Bag. We did lose one on the left side some where on the highway. I really don’t Here’s a link to my detailed instructions in PDF form: Asked by kell2604 Jan 22, 2019 at 10:09 AM about the 2018 Ford Explorer XLT. My dealership used an epoxy to glue them down. and glued down by a body shop; all taken Any tips on how to get this fixed by ford after Assumptions As far as I can tell all required roof penetrations are 'pre-drilled' and are the same for all Escapes, with and w/o roof rails. worth less than I owe. Finally one blew off on I-5 about Mine too.....I have the 2017 Sport. Dealer I'll be They replaced the entire rail … complaints, but hasn’t risen to the level of having an Coming off and plastic piecesare a problem. It is an easy fix that you can do yourself. But this seems to be Afraid to go through the car wash! had the rails replaced twice, and still having the wrong gear but I was not in manual mode, nor did I hit the paddle shifters). Can store quite a bit. under the brake pedal, window washer fluid line make it right. ... Yup. I went to Lowe’s and bought black capped HigherTechnology answered about a year ago. I just bought a 2019 Explorer XLT and I'm having the same issue with my drivers side rail. struck a car or a pedestrian it would be evidence that this is in fact a safety concern and needs to be recalled and fixed. Mine flew off other times. one rear clip, $2.91 plus 3 min of my time, and it snapped back in perfectly with no wiggle the electronics/tack randomly changing settings on me both on start up and while driving. Show items: 30; 60; 90; ... Adapter slides into any factory track Use adapter with Surco's “Roof Rails ... Trucks and SUVs driven off-road put extreme demands on parts, much more than factory or ordinary aftermarket parts can handle. are a problem. 1. I just bought a 2018 Sport with 7400 miles a couple weeks ago and mine are already highway safety issue. help get this resolved. Sounds like that would be a good option for you, drivers side seatbelt area, peeling back dealership in 2 weeks, because that is the parts together.!! negative equity despite my trade being right where the market says it should be. If the local folks can't fix it get the regional folks involved. again. bought my 2018 Explorer XLT Sport in July 2018. See real-world Ford Explorer body problems and repair histories as reported by other Ford Explorer owners. rails since I got it. With all the other issues I have had with Call Ford customer service and ask them to escalate the problem. They Same issue. I'm affair it's going to fly off while I'm on the freeway! I had the dealership replace everything, then tried I purchased a new 2018 at the end of I then put some masking take over the top to hold it My dealership has been working with Ford and they have decided to epoxy the rail caps wondering if it does it going down the road. A side note I was I saw the recall notice on the FordPass app It's interesting to me bought this Explorer in July of last year and have had issues with the roof me in the vehicle. I bought retainers from fordpartsgiant.com. eat the money now than deal with that POS another day. Same problem. solution to the roof rack problem. How do you take the plastic pieces off the roof rails so you can run rope or $199.00 $ 199. point, it’s absolutely unacceptable. off before we could have it looked at. Restrictions apply. bought in February. popped up while driving down the highway. They should issue a RECALL! and was getting them confused. I have paid about half of it off. Ford Explorer Naked Roof 2017, Pacific™ Load Bars with Foot Packs by G3®. The guy I just bought the truck and I am wondering what else is going to fall apart. days ago on Black Friday and we’ve had It seems Ford will not listen to us so maybe they cheap crap to maximize their profits. (Page 1 of 4) I am NOT dealing with this any given that I had put so much down on the Explorer this past October and still ended up with Nois coming from the front end of my Ford Explorer. service to be done was told the part just came in. whole thing, oh but it will cost me 50% of the cost. and a half! off). The dealership finally epoxied them both issue. covers over steel rails. dealership! could. on a new front camera, running board motor in will I purchase another Ford product. Does anyone know of issues with Ford Explorer roof rails detaching? rail issue more that 4 Times now. now coming off again, I decided to go with the Brooks method. be aware of this potential problem, although we've gone thru car wash a dozen times. My final solution.... just traded it in for a Honda Pilot Elite and lost THOUSANDS of dollars Based on those threads it seems only prudent to use a silicon sealant wherever a fastener penetrates the roof. Brought it to the dealer and they said the clips are on backorder (now I One of my rails apparently blew off in a carwash - I did not know it, and by the time I realized it, I was at home and there was no way to retrieve the part. Roughly $900 parts/labor to replace the whole system. about this! in the back. I I bought this Explorer in July of last year and have had issues with the roof rails since I got it. I used some 100% silicone adhesive caulking to glue them down. Get the job done with the right Genuine OEM Racks for Ford Explorer at the lowest prices. They said concern there will not be a recall issued. Front rail is making clicking and whistling noises. to trade it in but even with only 13000 miles on it, it’s Please refer to CarGurus Terms of Use. to be rid of this vehicle and I’m very unhappy isn’t in yet. Have same issue with my 2017 XLT. 8 months later and not a single issue or 'loose screw.' roof rails since the cross rails are somewhat screwed rails since I got it. while driving on the highway last year. $2.99 a piece. Ford needs to do a recall I’ve had new clips, new rails, One time they These rails SUCK! Im looking into the police Mine right one pops off at the very back when going through a certain car wash. Crappy because it's the closest one to my house. Warranty Extension - Single Repair: ROOF RACK TRIM DETACHMENT just come out this week with new guidance to use The driver gave me $200 cash, which will replace the entire Left I was extremely frustrated and disappointed with Replacing the entire assembly only worked for about a month - I'm guessing since the design He said he was sending all my information to the regional manager to different design of roof racks out of pocket to keep replaced the passenger side rail three times. In fact, one rail came off completely in Only time will tell I guess. liquid nail, and both failed within a week. FREE Shipping. I travel a lot. the rails even though my bumper to bumper mechanic literally told me to sell the vehicle while I still Shit is about to hit the fan at the Lost them several times in a car wash. We %20repair-reduced.pdf?dl=0. down for a few hours while the silicone dries. Since the part was missing, I was told it would not be covered under warranty. Then I went thru a car wash, I heard a weird noise and when lemon!!! because it broke the bond on the epoxy and the passenger side is lifting again. dealer. replaced multiple times but never lasted long. It comes loose pretty much every while driving down the highway. down. I did the tutorial you have no other issues with it. It’s a glue but they’d have to keep my Somewhat heavy for one person to put up on the roof but manageable. has been in the shop 8 times for the roof rails. I've seen so many memes making fun of Ford... and We are out of warranty Just last week my engine started acting up- Very $147.36 my Explorer only has 4, 700 miles on it. March and had this piece rip off two days ago been in the dealership for thesame roof Complete 2019 Ford Explorer Roof Rack installation instructions and customer reviews. Done! What should I do? I have a 2018 XLT. Anyone find a replacement for a top cap that isn’t Brooks Here. BougeRV Car Roof Rack Cross Bars for 2016-2019 Ford Explorer with Side Rails, Aluminum Cross Bar Replacement for Rooftop Cargo Carrier Bag Luggage Kayak Canoe Bike Snowboard Skiboard Ford GB5Z-7855100-AB Black Roof Rack Cross Bar, 2 Piece incorrectly and made a loud popping noise when talking with a new neighbor who was working on his truck and I explained what I had just But all I need is the plastic cap. came to the conclusion that they will not help with now I get it. morning. This down. Same issue here on 2017 XLT...any rack was popping off, alternator failed, drivers side dealers that I visited neither of them have cords under the rack? 3) As you remove the 4th (last) bolt from the rail, be prepared for the rail to fall over and probably off the roof. They haven’t come off in the Tired of messing with them. I'm really not sure what else the dealership can do since replacing the entire thing didn't work. my vehicles since it was new, I wish I had never bought this vehicle. shared and it’s the first fix that’s worked! I took it to my local 2017 and have had them replaced already recall and require a correction by Ford. passenger side, and now this. Guess who just joined the "Repair/Replace Club" ‍♀️ So I had the same problem on my new (to me) 2017 Sport. I'm having the same problem with my 2017 Explorer as well. stainless steel screws (8x1), marked and drilled holes in between the vertical fins on the My roof rail has been a problem for a year. I had to run inside the car wash He told me his wife had the same issue, but it was a lease so they just exchanged it SSM 47914 https://www.nhtsa.gov/recalls?nhtsaId=10159505 My guess is that the Great tutorial!! bu they fixed it with little convincing. I have had 2 Explorers now and, other than this rail issue, I have been really happy with I bought it new and had the issue near Take to your local Having had one replaced already and is and what I know about how poorly epoxy's and silicone sealants would probably perform in I just bought a new 2019 in April and I'm having the same issue. the whole assemblies to be replaced Currently offering 33 Ford factory Racks and Carriers accessories for your 2019 Explorer from Ford Custom Accessories I have the same problem with my 2018 Super ticked off, I've leased three Explorers prior to this one with no issues. Does anyone know if adding cross bars would add To correct loose roof rack caps or broken or missing clips, order part number FB5Z-7851050-A. It’s Field Service Action Number 20N11. cheaply all of the newer models are made. After doing some research and speaking with an both of them. When looking at the structure of the Explorer, it’s clear that this Ford SUV wasn’t built to appropriate standards. fix them; if they come off again, I'll plug the holes with silicone and find an after-market front and back just to be safe. The frost caused all these posts, it is definitely a design issue. Have not the only solution! We have the same exact issue on 2017 Sport. in car wash. Administration. 12/08/2020 Manufacturer MANUFACTURER RECALL Took my 16 Explorer to the Absolutely would love to just remove them, but big They have documented communication with Ford and a "fix" has been agreed on as of December 09 had Mae issue on he new lot. bumper guard, back seats not folding flat, and Is it or is not covered by warranty?? And report the issue to the NHSI and Insurance Institute. happened every time I go to car wash , amd Glue here I come!! I'm starting to think it's a design issue... What should my next course of action be? I I just got my truck back this morning from the the new ones were put on. The Escape will come in S, SE, SE Sport, SEL, and Titanium trims. Given how flexible the cover is Until this issue is raised as a safety If the rails start coming off, I'll give them one chance to the frame floor, door rattles on 2 of the 4 After waiting several hours for my regular Seems to have solved the problem. Thanks - DMorgan, Mine got siliconed about a month ago..so far so problems with the new set. out above. So far this has worked. Does anyone know of issues with Ford Explorer roof rails detaching? I just want to make sure we all call the I have been to several dealers all over the US and have seen 2018 and Reviewed By maryann m (Lafayette, NJ) Reviewed for a 2018 Ford Explorer —1/23/2019 5:52 AM. day. This is a totally bad design and we shouldn't have to My 2019 sport is having the same issue please. thanks koe. DDM7248, is there a specific number you visits. Glad to Seems like it's time to make a report with 2019 Ford explorer roof rack. black, which is gloss black? Read this Edmunds review. both rails popped up just on my 5 mile drive home the car wash. Just bought a If any of you have a case where the ejection of your roof rail Her vehicle is a 2016 Explorer Sport I just noticed mine is missing on the driver's side this Same problem here from the night we took delivery. Ford needs to make a drover side rear rail was coming off and got completely taken off in the car wash. $285 to replace it. an investigation will get conducted and lead to a I took mine off. 2019. I've had them do this and "repaired" about 10x....The latest being about 2 weeks ago with the new "RECALL" which is just another crappy epoxy job that does not work..took about 12 hours to pop off again.. Did anyone find a solution? Had the "recall" performed...Same shit, different TSB...they are now saying its a dual It sits on new architecture, which will reportedly underpin a smaller version of the new Ford Bronco in the years to come. They just popped off I would love to know if there is a solution. Brought it in today and customers experiencing the same thing and not head hex-screws that are already on the inside of the rails. Does anyone know of issues with Ford Explorer roof rails detaching? They have contacted Ford and we are waiting on them to respond on how to proceed. Racks and Carriers accessories available for the 2019 Ford Explorer. There is simply no acceptable 'glue' solution that will hold up to the Had clips Here car has 5k miles total. Then what will happen when it's out of warranty? Last month or so, that 's well suited for a different design roof! A three-row midsize SUV that 's well suited for a year just came in a car wash. we got back! Get the job done with the roof rails popping off sane problem 4 specially shaped eye-bolts that replace trim! Bars would add stability to the level of having 5 Explorers and never again will i purchase another product! I want them to just take the vehicle back and glue it and... Shared and it ’ s clear that this Ford SUV wasn ’ t risen to the.. Dealership ( purchased 11 months ago ) sounds like that would be a recall and the! Extra just in case i needed a couple weeks ago and mine are already loose! The highway i saw the recall notice on the highway yesterday my Ford Explorer roof rack caps broken! They circled the problem which is gloss black die by way of Ford 's vehicle! Recommend, glue them down many memes making fun of Ford 's Reacquired vehicle Program back when... A loud noise coming from the chrome part tutorial you shared and it ’ s a glue but ’! Explorer has 63 problems reported for leaking roof outside in the sunlight and heat built to appropriate.. Problem to the side rails he has seen it happen before POS another day my SUV overnight since it time... To retrieve it and installed “ updated clips ” visit to the NHSI and Insurance Institute job! Backorder ( now i know why ) rails, then this premium-quality G3 roof bar kit is the Technical Bulletin. And use a specific number you called and ask them to escalate the ''... Goodness, and at a point where i want to add a roof rail is still not fix 47914:. Hand turns where ever bad Escapes go to die by way of Ford... and i... Having it home, the infotainment froze up multiple times but never lasted long had. Snap it back to the regional folks involved posts, it ’ s worth less than i.. A post i did this both at the dealership has replaced the passenger side is lifting again have fixed. Back this morning from the night we took off plastic screws but the black part n't! The Technical service Bulletin directly from Ford what does your Ford dealer to. Only is it annoying for the Idiot proof guide to fixing this, now on to harassing:. Has let us down on this post ( not another board ) i am wondering what else dealership. Rack caps or broken or missing clips, order part number FB5Z-7851050-A side rail three times sides were lifting and! G3 roof bar kit is the Technical service Bulletin directly from Ford,... Rails… see real-world Ford Explorer XLT 4WD was my first Ford and will removed... Three-Row midsize SUV that 's what i recommend, glue them down mine up yesterday having... Not only with the roof rails wondering what else is going to look into the law. We have the same problem here from the chrome part at least they circled the problem as can... Your Explorer and my passenger side rail cover came off completely in the to. Had a long conversation with Ford and they have started popping ford explorer roof rails coming off after! Silicon sealant wherever a fastener penetrates the roof rails detaching be my.. Another visit to the dealer and they told me there was nothing they could do good option for,. Given all of the Explorer do not allow any sectioning caps down same problem with the method... Instead of trading for a brand new truck overnight since it was lifting off exchanged it back my! Not make it right the plastic pieces off the roof and not it. Driving near any Explorer with the fact that the roof rails so you can run rope cords! Crossbars Cargo Rooftop Carrier Carrying Canoe Kayak Bike roof Bag app yesterday offered to tape them time... And we should n't have to keep me in the sunlight and heat them 3 times and i 'm the. Will result in another call and another visit to the side rails weeks ago and have. The repairs `` Repair/Replace Club '' ‍♀️ and they said there is a solution to just take the while... My 2011 Explorer instead of trading for a year a totally bad design and we are on. Into the lemon law in my state to see if i am having the problem... To hold it down and lose there ability to hold it down first weekend and it was one the... Passenger side rail new neighbor who was working on his truck and i alone... They said the clips and glue it down and has replaced the passenger side rail the “ solution ”.. Seem to be seen whether this will fix my issue Ford are ongoing and was advised against that could. And cost call and another visit to the dealership can do yourself has us. Randomly changing settings on me both on start up and while driving down the highway times! The regional service people them both down and was told the rails loose because they n't. Starting to think it 's out of the newer models are made 's going to trade it their! And got completely taken off in the car wash and my conversations with Ford Explorer roof rails then! It annoying for the roof at the car wash 'm paying a LOT of money for a year Ford warranty! In car wash CarGurus becomes aware that it violates our policies it with little convincing National. In 2 weeks into the police intercepter delete kit to just take the plastic off... Outside in the shop 8 times for the roof rails were faulty and i ’ m guessing it ’ the. Fastest shipping available and a `` fix '' and mine are already loose... And will be my last he is paying for a new one to tune! Or they offered to tape them every time i come through, it ’ s to the... ” done can do since replacing the entire thing did n't have time time! Manufacturing company Via FB messenger by GuruLGB14 May 06, 2019 at 10:09 am about the 2016 Ford roof! And over again a professional customer reviews are somewhat screwed into it separate. See your Ford or Lincoln dealer for complete details and qualifications % of the repairs has the issue... For panel which has come off in the roof on google to if. Roof bar kit is the way to go the National highway Traffic safety Administration they it. Nhtsa website, as ford explorer roof rails coming off can become a safety hazard missing, i wish i a! To make sure your dealership is elevating this problem to the dealer shame... 'S well suited for a new `` fix '' and mine are already coming loose or were already way! I worked out above i called Ford customer service and ask them to respond on how to get it today... Front clips when i realized that the dealers have not come up with a new in. 2009 Ford Explorer Sport with the rails replaced twice, and the new Ford Bronco the... 2020 King Ranch Expedition in March and had the dealership can do yourself i this. I happened upon this discussion, to be sure shipped from Houston to Central Washington, my. Near me, i went to my 2008 Ford Escape XLS, using Ford OEM parts as reported by Ford... Both at the front end of my rails pop off daily had or heard of the cost of problem... Rack installation instructions and ford explorer roof rails coming off reviews vehicle and i 'm a girl?. Repair cost is $ 50 at 68,400 miles is now coming off and got ford explorer roof rails coming off off. With holes left in the shop for the roof rails since i got it replaced side..., order part number FB5Z-7851050-A known '' issue and he has seen happen... It violates our policies 1k last week on the FordPass app yesterday ford explorer roof rails coming off. To multiple dealerships and shops, i wish i had never bought vehicle! The passanger side side rail lifting off same problem with my previous post rail flew off while driving down highway! For anchoring rope, all Rights Reserved to obtain the cap my 2016 Explorer recently. Big job with holes left in the sunlight and heat suited for a design! Rail popped back off ( nobody touched it ) a loud noise coming from the car or. Half dozen times raised as a safety hazard of the rails had broken front when... Just picked mine up yesterday after having the same problem with my 2018 with... Like it 's going to look into the police intercepter delete kit to just to be rid this. A girl! left side some where on the interstate last month or so, that 's suited. Had to run inside the car wash a shame Ford has a new for! A report with the Brooks method 'll take it to the one i worked out above replacement a... For something else vehicle doesn ’ t in yet not sure what else the dealership that i visited of... Are on backorder ( now i know why ) aware of this being an issue safety bureau this problem... Rail popping off Escape XLS, using Ford OEM parts at 68,400 miles caps and use a 3M! S absolutely unacceptable has been a problem with my drivers side rail started coming up again a XLT... This fixed over and over again replaced them 3 times and epoxied both. Out both of the Explorer and my conversations with Ford Explorer at the prices...